Health-Sage Support
Need help using Health-Sage, have a question about your data, or want to report a problem? We are happy to help.
Contact Support
Email us for technical questions, feedback, or problems with the app. When relevant, include your device model, iOS version, Health-Sage version, and a short description of what happened.
Email [email protected]Please avoid including sensitive medical information unless it is necessary to understand your support request.
Privacy
Learn how Health-Sage handles app-entered health information, Apple Health permissions, Doctor Reports, exports, and your privacy choices.
Read the Privacy Policy →Common Questions
Do I need an account?
No. The current Health-Sage release does not require an account or login for its core functionality.
Why is Apple Health data not appearing?
Confirm that you granted Health-Sage permission for the relevant data type and that Apple Health contains data for that metric. Apple Health integration is optional, and permissions can be changed through iOS.
Can I choose what appears in a Doctor Report?
Yes. You control which available information is included before generating a report. Review the report before sharing it with a healthcare provider or anyone else.
Where is my Health-Sage data stored?
The current release primarily stores information you enter locally on your device. Data leaves the app when you intentionally export, back up, or share it through a feature you choose to use.
How do I change Apple Health permissions?
You can manage Health-Sage permissions using Apple's Health and privacy settings on your device. Removing permission may prevent related Health metrics from appearing in Health-Sage.
Is Health-Sage a medical device?
No. Health-Sage is intended for personal health tracking and organization. It does not diagnose, treat, cure, or prevent medical conditions and is not a substitute for professional medical care.
What languages are supported?
The current release supports English and Turkish.
How do I report a bug or request a feature?
Email [email protected]. Screenshots are helpful for UI problems, but please remove or obscure sensitive health information before sending them.